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Our commitment

Accessibility Statement
for everyone.

Our commitment to inclusive design.

Our commitment

We strive to ensure that our digital content conforms to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. We continuously work to improve the accessibility of our website and services.

Accessibility features

Visual

  • High contrast text throughout
  • Scalable fonts that resize without loss of content
  • Color is not used as the sole means of conveying information
  • Sufficient color contrast ratios (4.5:1 minimum)

Hearing

  • Captions on all video content
  • Transcripts for audio content
  • Visual alternatives for audio cues

Motor

  • Full keyboard navigation support
  • Skip to main content link
  • No time-limited interactions
  • Large click/touch targets

Cognitive

  • Plain language throughout
  • Consistent navigation structure
  • Clear error messages and instructions
  • No auto-playing media

Standards & compliance

WCAG 2.1 Level AAEN 301 549PDF/UASection 508

Our active practices

  • Regular accessibility audits using automated and manual testing
  • User testing with people who use assistive technologies
  • Staff training on inclusive design and accessible content creation
  • Accessible PDF production for all downloadable documents
  • Alternative text for all meaningful images
  • Ongoing monitoring and continuous improvement

Technical information

  • Assessment approach: Self-evaluation and third-party audit
  • Testing tools: WAVE, axe DevTools, NVDA, JAWS
  • Last reviewed: January 2026
  • Next review: January 2027
Known limitations

Some older documents may not fully meet accessibility standards. We are actively working to remediate these. If you encounter any accessibility barriers, please contact us.

Report an accessibility issue

If you experience any accessibility barriers on our website, please contact us:

Contact form

Enforcement procedure

If you are not satisfied with our response, you can contact the relevant national enforcement body in your country.

Contact Us Accessibility Training