Case studies 2016

Financial Sustainability Support IMPACT AWARDS Recipients

Organization/client: Stars Foundation

Year: 2016-2017

The Stars Foundation ‘Impact Awards’ recognise and reward outstanding local organisations improving the lives of children in the countries with the highest rates of under-five mortality. In 2015, in the Latin America-Caribbean region Stars awarded eight organisations from across its five regional priority countries: Bolivia, Colombia, Paraguay and Peru.

IWORDS Global was hired to design and deliver interactive and engaging workshops for the 2015 Impact Award winners. Each winner is entitled to receive two capacity building workshops. The first one was implemented in March 2016, and was focused on financial sustainability. The second one is to be held in April 2017, in Asunción, Paraguay, and will address monitoring and evaluation for fundraising purposes. The idea was to conduct capacity building exercises to strengthen internal policies and processes that support financial sustainability, fundraising strategies and income generation plans.  After the first workshop, IWORDS Global prepared a bulleting documenting the most significant changes resulting from the capacity building sessions for dissemination among key stakeholders. The second workshop will focus on Institutional impact evaluation, development of programme and projects monitoring and evaluation frameworks (Theory of change/Results-based frameworks, SMART indicators, Innovative data collection methods); and Meaningful use of data. The methodology will combine participatory activities, panels and presentations by the facilitator and experts in the field.

 SAIH Theory of Change Process Development

Organization/client: Norwegian Students and Academics Assistance Fund – SAIH

 Year: 2016

In 2016, IWORDS was approached by SAIH to provide support in the development of their Theory of change. SAIH is a development aid organization working in Latin America, Southern Africa, and Asia, run by students and academics working on the improvement of inclusive and good education. Their focus is on higher education. The assignment followed a participatory process, where we conducted face to face and virtual meetings to discuss SAHI’s long-term vision, preconditions to bringing about change, assumptions and indicators. We developed a series of guidelines for the development of their Theory of change. These guidelines were necessary for the drafting of assumptions, the routine of how to achieve their vision, and the development of their narrative. Additionally, they were useful for the development of indicators, which were needed to identify measurements that helped tracking their theory of change.

During the five phases of the work, a constant dialogue with SAIH was attained, ensuring that all stakeholders were active participants and understand the process and benefit of using the theory of change approach. Participatory face to face meetings, as well as webinar and online assistance were used to develop a draft of the theory of change and the indicators. Further reviews and online support were necessary to accomplish the final version, including both a drawing (map) and a narrative.

Mid-term evaluation of the Program “Partnership on Health and Mobility in East and Southern Africa PHAMESA II”

Organization/client: International Organization for Migration

Year: 2016

The International Organization for Migration is an intergovernmental organization that is committed to the principle that humane and orderly migration benefits migrants and society. It acts to assist in meeting challenges of migration management, advance the understanding of issues around migration, encourages social and economic development through migration and upholds the human dignity and well-being of migrants. The IOM has 165 member states and is as of 2016 a related organization to the UN system.

In early 2016, the IOM (Southern Africa regional office based in Pretoria, South Africa), hired IWORDS Global (then iwords&images) to carry out the mid-term evaluation of their program PHAMESAII, implemented in 11 countries in East and Southern Africa. The purpose of said program is to improve the health conditions of the migrant population and the population affected by migration in the participating countries. The program makes especial emphasis in addressing prevention and treatment of HIV, TB and Malaria in contexts affected by migration and involves a wide number of key actors, including governmental bodies, international cooperation agencies, local NGOs and health workers, among others.

The evaluation included a combination of data collection methods qualitative and quantitative. They included: desk review of available documents, online surveys, field visits to Kenya, Lesotho, South Africa and Zambia, where interviews were held with key informants, focus groups were carried out and a PEER review methodology was used. This evaluation led to a complete report that included main findings on the program as a whole as well as regarding the specifics of the selected countries visited, as well as recommendations, case studies and main lessons learned to date.

Monitoring and Documentation of the projects of the Expansion Fund on Gender based Sexual Violence and Cervical Cancer

Organization/client: International Planned Parenthood Federation

Year: 2016

The International Planned Parenthood Federation is a global non-governmental organization that seeks to promote sexual and reproductive health and rights, advocating for the right of individuals to make their own decisions regarding their sexuality. The IPPF has 152 Member Associations in 172 countries around the world.

IPPF hired the services of IWORDS Global to monitor and document the progress of 14 projects implemented in Asia, Africa, Latin America and Europe, aimed at broadening access to services included in the Integrated Package of Essential Services, particularly on matters of sexual violence and cervical cancer. This consultancy included:

  • Development and presentation of monitoring tools
  • Follow-up of the process of use of monitoring tools
  • Analysis of information provided by the Member Associations
  • Drafting of recommendations and identification of good practices
  • Preparation of regular newsletters for both Funds.

Evaluation of the Youth Delegate Exchange Programme

 Organization/client: Norwegian Red Cross

 Year: 2016-2017

 The Norwegian Red Cross (NorCross) is part of the Red Cross Red Crescent International Movement, an international humanitarian volunteer-based movement led by the principles of humanity, impartiality, neutrality, independence, voluntary service, unity, and universality.  NorCross has branches across Norway and an international department that supports initiatives by other Red Cross National Societies throughout the world.

The Youth Delegate Exchange Programme (YDEP) is an initiative of the Norwegian Red Cross (NorCross); established in 2001, through which youth volunteers between the ages of 21 to 28 years old participate in an exchange initiative with collaborating Red Cross/Red Crescent National Societies In November of 2016, IWORDS Global was hired to evaluate the YDEP against the five OECD standard criteria using a mix of techniques including desk review, focus groups, key informant interviews, an online survey, write shops and a participative methodology of PEER review. The evaluation included field visits to the Programme in Nepal, Norway, and Colombia. A final report was drafted with main findings and recommendations and an executive summary which was presented to main stakeholders in NorCross HQ.   

Final evaluation of projects Implemented by the Nepal Red Cross Society (NRCS) with the support of Norwegian Red Cross

Organization/client: Norwegian Red Cross

Year: 2016

The Norwegian Red Cross (NorCross) is part of the Red Cross Red Crescent International Movement, an international humanitarian volunteer-based movement led by the principles of humanity, impartiality, neutrality, independence, voluntary service, unity and universality.  NorCross has branches across Norway and an international department that supports initiatives by other Red Cross National Societies throughout the world.

NorCross invited the team at IWORDS Global (then iwords&images) to participate in the evaluation of two projects supported by them that were implemented by the Nepal Red Cross Society against the five standard criteria of the Organization for Economic Cooperation   and   Development (OECD): relevance, effectiveness, impact, efficiency, and sustainability. The evaluation methods used included desk review, and a field visit to carry out semi-structured interviews with key informants, focus groups with stakeholders and beneficiaries of the two projects and in situ observation of project activities.

The evaluation of these projects led to a complete first report that summarized the main findings, a series of case studies and general and well as project-specific recommendations, which will contribute to determining key lessons learned and further improving the evidence base and presentation of the projects’ results.

Project: Enabling youth to combat HIV, human trafficking, and social discrimination (EYP)

The EYP focuses in addressing a broad range of issues at community level, including HIV, human trafficking, social inclusion and discrimination and livelihoods. In addition, the project aims to strengthen capacity of the NRCS district chapter.

Project: Community Development Project

The CDP addresses a broad range of issues at community level including water, sanitation and hygiene (WASH), maternal, new-born and child health (MNCH)and livelihoods. In addition, the project aims to strengthen capacity of the NRCS district chapter.

Thematic framework/Theory of Change process

Organization/client: Norwegian Red Cross (NorCross)

Year: 2016

The Norwegian Red Cross (NorCross) is part of the Red Cross Red Crescent International Movement, an international humanitarian volunteer-based movement led by the principles of humanity, impartiality, neutrality, independence, voluntary service, unity and universality.  NorCross has branches across Norway and an international department that supports initiatives by other Red Cross National Societies throughout the world.

In November of 2015, the Norwegian Red Cross embarked on the Thematic Framework Development, aimed at supporting the implementation of NorCross’ international strategy from 2015 to 2020, the overall organizational goal of which is to strengthen community resilience. The Thematic Framework process is due to feature, theories of change within each thematic (results area) subchapters and live annexes (core services index, best practices, goals and indicators, recommended resources). To date, different steps has been taken to move forward the Thematic Framework process, including: a learning session on theory of change; targeted support to each thematic working group –Health, Social Inclusion, Protection, DM/DRR and National Society Development- to develop draft versions of their theory of change/narrative; preparation of templates for development of the live annexes; and preparation of a draft compiled version of the narratives. IWORDS Global was asked to support this process, coordinated by the Thematic Framework Development Coordinator.

This project included the participation of the technical team in facilitating the processes and supporting the NorCross team throughout, as well as the creative and design team in elaborating the theories of change images in a single, consistent format.